At Gemini at Work 2026, Google Cloud introduced the Gemini universal work agent. Users provide an objective rather than step-by-step instructions, and the agent can perform knowledge work, create media and run code inside Gmail, Drive, Docs, Slides, Sheets, Chat and Calendar. Companies can create persistent coworker agents with their own email, storage and role permissions, allowing jobs to run for days and coordinate sub-agents. Multi-model routing selects across Google's Gemini family and Anthropic's Claude, with real-time spend caps plus identity, authorization, sandbox and network controls. Google says nearly 80% of Cloud customers use its AI products and almost 90% of the Fortune 100 use Gemini Enterprise; these are vendor-reported adoption figures, not proof that every agent task is reliably automated.